Cream City Vapes Information
Cream City Vapes is an online vape shop that aims to cater to all your vaping needs. Founded in 2015, their team of experts have tried and tested every vape they can, whether they stock it or not.
Through their research and by working closely with suppliers, Cream City Vapes only stock the best devices that they would use themselves. They aim to deliver outstanding products and unbeatable customer service. Incredibly, they provide life-time product support and aim to respond to any questions within 4 hours.
As well as providing their customers with vapes, they are also active on social media and get involved in several communities and campaigns. For example, they are involved with ‘One Tree Planted’ and plant one tree for every product sold.
CreamCityVapes.com is one of the simplest sites I’ve seen, making it easy to find exactly what you’re looking for in a few clicks. Their product range is divided into five categories:
- Parts & Accessories
They stock over a hundred different vapes from many of the best manufacturers all over the world. You can choose from desktop vapes, portable vapes, vape pens and e-nails. Each brand’s products have been carefully quality tested. While the number of companies included is not as extensive as some vape shops, this is because Cream City Vapes only stock those who reach their rigorous standards. Those that made it include:
- 7th Floor
- Da Vinci
- Dr. Dabber
- Easy Vape
- Sticky Brick
- Storz & Bickel
If you already have a vape but are looking for the latest accessories, parts and equipment, Cream City Vapes also stock a range of useful extras, including:
- Grinders (2, 3 or 4 pieces)
- Batteries and Cartridges
- Butane and Torches
- Butter and Oil Machines
- Custom accessories
- Glass pipes and stems
- Papers and wraps
Cream City Vapes Payment Options
Cream City Vapes accepts some credit and debit cards, including Visa, Mastercard, American Express and Discover. These can be easily selected at checkout.
If you prefer to pay by other methods, you can contact them directly by phone at 414-253-0250 or email email@example.com. Their customer service team will be happy to talk you through your options and advise you of the best payment method for you.
Cream City Vapes Shipping
Shipping for any US orders is completely free. Cream City Vapes ships to most countries internationally and have an extensive list of options available at checkout. Depending on where you want your order sent, you can choose from standard or priority delivery.
Where possible orders will be shipped the day after it is received. They are sent in plain boxes with no mention of the contents on the outside.
Return Options and Warranty
Any item you aren’t happy with can be returned within 30 days if it is in brand new, unused condition. Before you send the device back, you must contact them at firstname.lastname@example.org to get a Return Authorization (RA) number. This must be written clearly on your return parcel. You are responsible for any shipping costs incurred during the return process.
You will also be eligible for a 20-50% processing fee for items that have been opened or have broken seals.
If you live outside of the US, international returns are allocated on a case by case basis. If possible, these will be accepted, but occasionally Cream City Vapes may refuse an international return based on rising shipping costs, customs fees and taxes.
Most vapes and other devices are sold with a manufacturer’s warranty, which can be claimed directly from the manufacturer. It is always worth researching what warranty is offered before you make a purchase. This should be done by looking at information issued by the original manufacturer.
Cream City Freebies and Discount Coupons
Signing up to the newsletter will give you exclusive access to the savings and special offers. Cream City Vapes offer a price match guarantee, if you find any item they stock cheaper elsewhere, email them with the URL of the product and they promise to match the price.
Cream City Vapes Reviews
Cream City Vapes has very few customer reviews available. However, their activity on Reddit means that their products are often the subject of discussion.
Just wanted to say thank you to u/CreamCityVapes for helping me get a great deal on a extreme q. I got it Friday and enjoyed it all weekend. Thanks for the great customer service.Reddit user bmorrison1982 appreciated them for contacting him with a better deal.
All we do is try and provide valuable info and hope that it helps enough that the customer can make a decision and contact us if they do have more questions or want to know what prices we can offer which is exactly what happened in this case. Even if we don’t make a sale, our main goal on here is to help people choose a vape that will be perfect for them. We have even referred people to other competitors before. And that’s how it should be.Cream City Vapes are often accused of jumping on to threads to advertise their products. They were quick to defend themselves.
Elsewhere on Reddit, customers mentioned their excellent product range, unbeatable prices and hands-on customer service.
As some of you may know, I’ve been looking for a new portable vaporizer to replace my Pax 2. With the help of /u/creamcityvapes I finally decided on the Mighty! It only cost $280 after the coupon code AND the guy even through in a free dosing magazine.
Ordered Friday and it came in early Thursday, so pretty solid shipping time too. I definitely recommend them!colt9745 was particularly pleased with his purchase of ‘the mighty’:
Cream City Vapes Pros and Cons
- A select range of the best brands
- CBD products and e-juices as well as vapes
- Price match guarantee
- Free lifetime product support
- Free shipping on all US orders
- Customer service response within 4 hours
- Discreet packaging
- More payment options would be useful
- It would be useful to see them on more customer review sites